Back

Wee Waa Community Health Services Survey

    About You

  • Q.1

    In this survey, who are you speaking for? (check all that apply)

    *
    (Maximum selection Limit : 4)
    Myself
    My partner
    My children
    Someone that I provide care for
  • Q.2

    Your Town (required)

    *
    Wee Waa
    Pilliga
    Burren Junction
    Narrabri
    Other

    Other (which town?)

    (Max Character Limit : 500)
  • Q.3

    Your gender (required)

    *
    Female
    Male
    Other
    Prefer not to say
  • Q.4

    Your age (required)

    *
    15-24
    25-34
    35-44
    45-54
    55-64
    65-74
    75-84
    85+
  • Q.5

    Are you of Aboriginal or Torres Strait Islander origin? (required)

    *
    No
    Yes, Aboriginal
    Yes, Torres Strait Islander
    Yes, Aboriginal and Torres Strait Islander
    Prefer not to say

    • Access to Health Services

  • Q.6

    Do you know how to access the health services you need?

    Yes
    No

    What services do you need more information about?

    (Max Character Limit : 500)
  • Q.7

    Is it fairly easy for you to access health services when you need them or is it difficult?

    Easy
    Difficult

    If it's not easy, what makes it difficult for you?

    (Max Character Limit : 500)
  • Q.8

    How do you get to your health appointments? (Please tick all that apply)


    (Maximum selection Limit : 6)
    I drive
    Someone else drives me
    I walk or bike
    Community transport
    Patient transport service
    Sometimes I don’t go because I can’t get transport

    Other (please specify)

    (Max Character Limit : 500)

    • Accessing a Doctor (GP)

    A general practitioner (GP) is a local doctor who can treat all common medical conditions and can refer patients to other health services for urgent or specialist treatment.

  • Q.9

    Have you seen a doctor (GP) in the past 12 months?

    No
    Yes, and it met my needs
    Yes, but it could have improved

    How could the service be improved?

    (Max Character Limit : 500)
  • Q.10

    Where did you see the doctor?


    (Maximum selection Limit : 2)
    In Wee Waa
    In Narrabri

    Other (where?)

    (Max Character Limit : 500)
  • Q.11

    In the past 12 months, did you need to see a doctor outside of normal business hours (e.g. outside of 9am-5pm Mon-Fri)?

    No
    Yes, but I couldn't find a doctor
    Yes, I was able to find a doctor and it met my needs
    Yes, I was able to access a doctor, but it could be improved

    How could your experience be improved?

    (Max Character Limit : 500)

    • Specialist Doctors

    A specialist is a medical doctor who is an expert in a certain area of medicine. To see a specialist, you need a letter of referral from your local doctor.

  • Q.12

    In the past 12 months, did you need to see a specialist doctor?

    No
    Yes

    If yes, what type of doctor did you see and where did you have to go?

    (Max Character Limit : 500)

    • Community Health Services

    Community health services are free public services provided through Hunter New England Health.

  • Q.13

    In the past 12 months, have you used any of these community health services?

    No Yes, and it met my needs Yes, but it could be improved
    Audiometry (hearing)      
    Cardiac Rehabilitation      
    Child and Family Health      
    Continence      
    Dementia Support      
    Diabetes Education      
    Dietetics (healthy eating)      
    Maternity and Antenatal Services      
    Memory and Cognition      
    New Directions Aboriginal Program      
    Occupational Therapy      
    Palliative Care      
    Physiotherapy      
    Psychology      
    Social Work      
    Speech Pathology      
    Transitional Aged Care Program      
    Wellbeing and Health In-reach Nurse (based in schools)      
    Women’s Health      
  • Q.14

    Can you suggest any improvements to these community health services?


    Character Limit : 250

    • Private or Funded Allied Health Services

    Private allied health services are services that you need to pay for or are bulk-billed through Medicare. These services are delivered through a private business. Funded allied health services are paid for through a not-for-profit organisation and are only available to eligible people.

  • Q.15

    In the past 12 months, have you accessed any of the following private or funded allied health services?

    No Yes, and it met my needs Yes, but it could be improved
    Aboriginal Health Worker      
    Dentist      
    Dietician      
    Exercise Physiologist      
    Occupational Therapist      
    Optometrist      
    Physiotherapist      
    Podiatrist      
    Speech Pathologist      
    Other (please comment below)      
  • Q.16

    Can you suggest any improvements to these allied health services?


    Character Limit : 100

    • Mental Health or Drug and Alcohol Support

  • Q.17

    In the past 12 months, did you or a close family member need to access a mental health service?

    No
    Yes, but didn’t use a service
    Yes, and the service met our needs
    Yes, but the service could be improved

    What was the service and how could it be improved?

    (Max Character Limit : 500)
  • Q.18

    In the past 12 months, did you or a close family member need help with a drug or alcohol addiction?

    No
    Yes, but didn’t ask for help
    Yes, and the service met our needs
    Yes, but the service could be improved

    What was the service and how could it be improved?

    (Max Character Limit : 500)

    • Emergency Services

  • Q.19

    In the past 12 months, have you gone to the Emergency Department?

    No
    Yes, in Wee Waa
    Yes, in Narrabri
    Yes, but elsewhere

    Did the Emergency Department meet your needs or could the service be improved?

    (Max Character Limit : 500)
  • Q.20

    Did you call an Ambulance?

    No
    Yes, and it met my needs
    Yes, but it could be improved

    How could the service be improved?

    (Max Character Limit : 500)

    • Telehealth

    Telehealth is a service that allows patients to consult with a healthcare provider remotely, by phone or video call.
  • Q.21

    In the past 12 months, have you used a telehealth service (over the phone or on a computer screen)?

    No
    Yes, and it met my needs
    Yes, but it could be improved

    How could the service be improved?

    (Max Character Limit : 500)
  • Q.22

    In the past 12 months, have you called the Healthdirect 1800 helpline or used the services on their website?

    I don’t know what Healthdirect is
    No
    Yes, and it met my needs
    Yes, but it could be improved

    How could the service be improved?

    (Max Character Limit : 500)

    • Testing Services

  • Q.23

    In the past 12 months, have you had a blood test?

    No
    Yes, and it met my needs
    Yes, but it could be improved

    How could the service be improved?

    (Max Character Limit : 500)
  • Q.24

    In the past 12 months, have you had an X-ray, ultrasound or CT scan?

    No
    Yes, and it met my needs
    Yes, but it could have been improved

    How could the service be improved?

    (Max Character Limit : 500)

    • Other Comments

  • Q.25

    Do you have any other concerns about health care in your community?


    Character Limit : 500

The Collaborative Care Program received funding through the NSW Ministry of Health and is facilitated by Rural Doctors Network.